Our Services

Planning Ahead for Aged Care

Planning for aged care early is the single best thing a family can do. When you think ahead about care, costs and living options, you get to make calm, informed choices instead of rushed ones in a crisis. A fall, a diagnosis or a call from the hospital has a way of forcing decisions overnight. Planning takes that pressure off.

We work with older people and families who want to understand what aged care might look like in the years ahead, and to prepare for it on their own terms.

Planning Ahead for Aged Care
Working process

What aged care planning involves

Almost every government-funded option starts the same way: with My Aged Care and an assessment. Here is the short version of the path most older people and families follow.

01
Understanding future care needs.

How needs tend to change with age, health or a diagnosis like dementia.

02
Getting ready for the costs.

The fees you may face for home care or residential care, and how to prepare (in general terms).

03
Thinking through living options.

Staying put, downsizing to retirement or assisted living, or moving to residential care later.

04
Sorting the paperwork.

Knowing where an Enduring Power of Attorney, an advance care directive and your will fit. Requirements differ between states, and many people have a solicitor prepare these documents.

05
Talking as a family.

So everyone understands the wishes before decisions have to be made.

The main aged care options, explained

Why planning early pays off

Planning ahead
Deciding in a crisis
Time to compare options and costs
Pressure to accept the first available place
Choices reflect the person’s wishes
Choices made for you, fast
Finances arranged calmly with an adviser
Scrambling to fund a RAD (what used to be called a bond)
Family on the same page
Stress and disagreement under pressure

The same decisions, made two very different ways. Planning ahead buys you calm and choice.

Most people do

When to start

The honest answer is now, long before care is needed. Good moments to start include retirement, a change in a partner’s health, a dementia diagnosis, or simply turning 70 and wanting a plan in the drawer. It’s never too early, and it’s rarely too late.

Timing matters for another reason too. Ongoing Support at Home funding is allocated through a national priority system, so there can be a wait between approval and services starting. Knowing the steps in advance means that wait doesn’t catch you off guard.

You don’t have to have the answers. Most people who plan ahead start with worry, not a spreadsheet. A first conversation is enough to turn a vague fear into a clear list of things to sort, in the right order.

Common questions
Frequently Asked Questions

If your question isn’t here, that’s a good reason to book a free conversation – or just call us.

When should I start planning for aged care?

As early as possible, ideally well before care is needed. Retirement, a health change or a diagnosis are natural prompts. Planning early gives you time to compare options and arrange finances calmly instead of under crisis pressure. 

It covers likely future care needs, the costs to prepare for, living options (home, retirement, assisted or residential), and legal documents such as an Enduring Power of Attorney and an advance care directive. We help you think it through and put a clear plan in place.

There’s no single figure. It depends on the type of care and your means assessment, which looks at your income and assets. We explain the cost structure in general terms, and the fee estimator on My Aged Care gives a useful starting point. For advice on your own situation, we encourage you to talk with your existing financial adviser. If you don’t have one, we can introduce you to someone suitable, on merit and with no fee in either direction.

It’s wise to have the right documents in place before they’re needed, and they differ by state. In Victoria, an Enduring Power of Attorney can cover financial and personal matters, and you can appoint a medical treatment decision maker. In NSW, an Enduring Power of Attorney covers financial matters and an Enduring Guardian covers health and lifestyle decisions. An advance care directive records your wishes about future care in both states. We can explain why these documents matter and where they fit. For preparing them, we encourage you to use your existing solicitor, or we can introduce you to one.

Absolutely, that’s the ideal time. Forward planning is one of the most valuable conversations we have, precisely because there’s no pressure and every option is still open.

Your first 15-minute conversation with us is free and no-obligation. We’re paid by older people and families, not providers, so any planning guidance stays independent.

Why choose us
Why families choose Aged Care Conversations

Our guidance comes from people who have worked inside the system and still do. Louise Greene is a Registered Nurse with an MBA and more than 40 years in health and aged care across clinical, executive, consulting and board roles, including chairing clinical governance committees. Kerry Mann is a former CEO in aged care and retirement living, holds an MBA, and has board experience including Ageing Australia’s NSW/ACT State Member Council.

How much we do is up to you. Some people want a single conversation to get their bearings. Others want us to manage the whole process, from the assessment through to finding and securing a place in the right home, with regular updates along the way. 

We’re independent. Older people and families pay us directly, and we take no commissions from aged care homes, retirement villages or providers. When we help with placement, we’re working for you: homes pay us nothing. Where we introduce a partner, it’s on merit, with no fee in either direction. People come to us in the hardest weeks and leave with a clear plan and a person to call.

Ready to talk?
Give your family the gift of a plan before it’s needed.
That’s exactly what a first conversation is for.

Call us, or book a free conversation. If we’re not the right help for you, we’ll say so – and point you somewhere that is.

New South Wales
Victoria

Weekly Open Line: Mondays 9.30am – 10.30am